Help Support Desk

GROOVESETTER ACCOUNTS 9

• I receive “The account is active on another device” message when trying to log in
• What is a Groovesetter Stage Name
• How to reset your Groovesetter password if you can't log in to your account
• How to reset your Groovesetter password
• Securing your Groovesetter account

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BILLING SUPPORT 5

• What forms of payment can I use to subscribe?
• How can I get a receipt from my Groovesetter subscription?
• I have a charge from Groovesetter I'm not familiar with - what should I do?
• Which currencies do you accept and in which currencies do you display prices?
• Groovesetter Refund Policy

TECHNICAL SUPPORT 3

• Troubleshooting connection issues
• What is the scope of Groovesetter technical support?
• How can I find my system specification to make sure I can use the Groovesetter App?