BILLING SUPPORT

What forms of payment can I use to subscribe?
You can make Groovesetter purchases using a variety of payment methods through PayPal, including Visa, MasterCard, American Express, and Discover. We cu...
Tue, 23 Mar, 2021 at 11:01 PM
How can I get a receipt from my Groovesetter subscription?
If your subscription transaction has been completed successfully, a receipt for your purchase will be emailed to you.  Log into your PayPal account to view ...
Tue, 23 Mar, 2021 at 11:00 PM
I have a charge from Groovesetter I'm not familiar with - what should I do?
Please contact us, and we’ll investigate your concern.   To submit a ticket: Click New Support Ticket and enter Account Compromise / Unauthorized Purch...
Tue, 23 Mar, 2021 at 10:55 PM
Which currencies do you accept and in which currencies do you display prices?
We currently support local pricing in the following currencies: USD - United States Dollar
Tue, 23 Mar, 2021 at 10:56 PM
Groovesetter Refund Policy
If you’re canceling your subscription, the subscription will expire the following month/year (depending on your plan) and you will not be charged.  You will...
Tue, 23 Mar, 2021 at 10:58 PM